Privacy Policy

 

Last updated: October 28, 2026

This Privacy Policy explains how The Greenhouse Company of South Carolina, LLC ("The Greenhouse Company", "we", "us", "our") collects, uses and shares information when you visit www.thegreenhousecompany.net (the "Website"), request a quote or catalog, or contact us. Please also read our Terms and Conditions.

Information We Collect

Information you give us. We collect the information you enter in our forms:

  • Request a Quote: first and last name, email, phone, city, state, zip code, a description of your project, the primary use of the greenhouse, estimated size, whether you want installation, your budget and the structures that interest you.
  • Contact Us: first and last name, email, phone, zip code and your comments.
  • Catalog Request: first and last name, company, email, and the mailing address (street, city, state and zip code) we send the catalog to.
  • Job applications: the resume, cover letter and other details you email to us.
  • Phone calls, emails and text messages: the information you share when you contact us directly, including your mobile number if you agree to receive text messages.

Information collected automatically. When you visit the Website, we and our service providers automatically collect information such as your IP address, browser and device type, the pages you view, how long you stay, the website that referred you, and whether you click our phone number or submit a form. If you arrive from an ad, we store the ad click identifier (from Google, Microsoft or Meta) in a cookie and include it with any form you submit, so we can tell which ads lead to inquiries. We collect this information with cookies, pixels and similar technologies.

How We Use Your Information

  • To answer your questions and prepare quotes, drawings and proposals.
  • To mail catalogs and send information you request.
  • To process, ship, install and support your orders, including warranty service.
  • To follow up about your project and, where permitted, send you information about our products.
  • To review job applications.
  • To understand how visitors use the Website, measure our advertising, and improve the Website and our products.
  • To protect the Website from spam and abuse, and to meet our legal obligations.

Text Messaging (SMS)

If you agree to receive text messages from us, we use your mobile number to send the messages described in our Terms and Conditions. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf.

Third-Party Services We Use

  • Zoho CRM: our quote, contact and catalog forms send your information to Zoho CRM, where we manage customer inquiries. Zoho form analytics records visits to those forms.
  • Zoho SalesIQ: on our Contact and Request a Quote pages, Zoho SalesIQ records your visit and links it to the details you submit so our team can follow up.
  • Google reCAPTCHA: protects our forms from spam. Its use is subject to the Google Privacy Policy and Terms of Service.
  • Google Tag Manager and Google Analytics: help us understand how visitors use the Website.
  • Google Ads, Meta (Facebook and Instagram) and Microsoft Advertising: measure our ads and show our ads to past visitors (see "Remarketing and Interest-Based Advertising" below).
  • YouTube: some pages include embedded YouTube videos, which may set cookies when played.
  • Google Fonts and other content delivery networks: load fonts and scripts, which can see your IP address.
  • Online store: our online store at shop.thegreenhousecompany.net runs on Shopify. Information you give there is handled under the store's own privacy policy, shown on that site.

Remarketing and Interest-Based Advertising

We use remarketing services, including Google Ads, Meta (Facebook and Instagram) and Microsoft Advertising, to show our ads to people who have visited our Website when they later use other websites and apps. These services use cookies, pixels and similar technologies to recognize your browser or device, and they collect information such as the pages you visited and when. We do not sell your contact information.

Customer lists. We may also upload lists of our customers' and prospects' email addresses or phone numbers to Google and Meta so we can show our ads to those people, or to people with similar interests, through Google Customer Match and Meta Custom Audiences. The information is hashed (converted to a scrambled code) before it is uploaded, and Google and Meta use it only to match it to their users and then discard it. If you do not want your information included, contact us at Info@Jaderloon.com and we will leave you out of future uploads.

You can opt out of personalized advertising through Google Ad Settings (adssettings.google.com), Meta ad preferences (facebook.com/adpreferences), Microsoft ad settings (account.microsoft.com/privacy/ad-settings), the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). You can also block or delete cookies in your browser settings. Opting out does not stop you from seeing ads, but they will not be based on your visits to our Website.

How We Share Information

We do not sell your contact information. We share information only:

  • With service providers that help us run our business, such as the services listed above, freight carriers that deliver your order, and installers working on your project. They may use your information only to provide services to us.
  • With Google and Meta in hashed form for advertising, as described under "Customer lists" above.
  • When required by law, or to protect our rights, our customers or the public.
  • As part of a merger, sale or transfer of our business, in which case the new owner will be bound by this policy.

Cookies and Your Choices

Cookies are small files stored by your browser. We use them to make the Website work, to understand how it is used, to connect form submissions to the ads that led to them, and for remarketing. You can block or delete cookies in your browser settings, and use the opt-out links above to turn off personalized ads. If you block cookies, some parts of the Website, such as our forms, may not work correctly. You can unsubscribe from our marketing emails using the link in any email, and from text messages by replying STOP.

How Long We Keep Information

We keep inquiry, quote and customer records for as long as needed to serve you, support your products under warranty, and meet our legal, tax and accounting obligations. Job application materials are kept for as long as needed to consider you for open positions. We delete or anonymize information when we no longer need it.

Your Rights

You may ask us to tell you what information we hold about you, to correct it, or to delete it, and you may ask us to stop sending you marketing messages or to leave you out of customer list uploads. Contact us using the details below. We may need to confirm your identity before acting on a request. Depending on where you live, state privacy laws may give you additional rights, and we will honor them as those laws require.

Security

We use reasonable administrative, technical and physical safeguards to protect your information, and our forms are submitted over encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

The Website is not directed to children under 13, and we do not knowingly collect personal information from them. Schools and teachers who contact us about greenhouses for their programs should not submit students' personal information. If you believe a child has given us personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will show when it was last revised.

Contact Us

The Greenhouse Company of South Carolina, LLC
161 Green Pines Road
Columbia, SC 29212
Phone: (800) 258-7171
Email: Info@Jaderloon.com

 

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