Last updated: October 28, 2026
This website, www.thegreenhousecompany.net (the "Website"), is operated by The Greenhouse Company of South Carolina, LLC ("The Greenhouse Company", "we", "us", "our"), the manufacturer of Jāderloon® greenhouses, located at 161 Green Pines Road, Columbia, SC 29212. These Terms and Conditions ("Terms") apply to your use of the Website and to the orders, quotes and products described below. By using the Website or placing an order with us, you agree to these Terms. Please also read our Privacy Policy, which explains how we handle your information.
The Website is intended for businesses, schools, government agencies and adult consumers. You agree to use it only for lawful purposes and not to interfere with its operation or security.
Product descriptions, photos, specifications, drawings, prices and other information on the Website are provided for general information. They are not an offer, a quote or a contract. Submitting a quote request, catalog request or contact form does not create an order. A written quote, order confirmation or signed agreement from The Greenhouse Company sets the terms of your purchase, and if it conflicts with these Terms, that document controls.
Residential kits and other products sold through our online store at shop.thegreenhousecompany.net are also subject to the policies shown at checkout on that store.
Payment: Payment should accompany all orders. You may pay by check, cash, credit card.
Pricing: Every effort is made to hold prices between catalog editions. Price changes can occur due to cost increases beyond our control. Prices should be confirmed when your order is placed. All prices FOB shipping point.
Delivery: We will ship your order the most efficient and economical way possible. If any delays in delivery occur, The Greenhouse Company of South Carolina, LLC. cannot be responsible for any delay, loss or damage caused by our suppliers or conditions beyond our control. The Greenhouse Company of South Carolina, LLC. relinquishes all responsibility for merchandise once the carrier has accepted the shipment. Any claim settlements would be between you and the delivering carrier. You are responsible for receiving and unloading the shipments. Please inspect your merchandise carefully upon receipt. Mark any noticeable damage or shortages on the freight bill upon delivery. Freight claims cannot be filed unless the bill of lading is marked with damages or shortages. You are responsible for filing freight claims and you will be billed for replacement materials. It is the freight company’s obligation to reimburse you for damaged or missing items on your claim. Concealed or hidden damages must be reported to the shipping company within 5 days of delivery.
Returns: No merchandise may be returned without authorization from our Customer Service Department. Refunds will not include original freight charge and customer is responsible for return freight charge.
Returned items are subject to the following restocking charges:
Shortages: Please report all merchandise discrepancies (shortages, overages, incorrect materials, etc.) to The Greenhouse Company immediately upon receipt of shipment. You will be billed for replacement material if not reported to The Greenhouse Company within 30 days after receiving shipment.
Minimum Orders: Due to order processing costs, please be sure your order meets our $50 minimum.
The Greenhouse Company of South Carolina, LLC. warrants to the original purchaser the greenhouse structure is free from defects in material and workmanship at the time of shipment from our Irmo, SC factory. This warranty is limited to twenty-four months from the date of original installation, whether in use or not at that time, or eighteen months from date of shipment from The Greenhouse Company of South Carolina, LLC whichever occurs first.
INCLUSIONS
Included in this warranty along with the basic structure are any and all associated components manufactured by The Greenhouse Company of South Carolina, LLC such as benches, Versa Vent™, Palmetto Vent™, Carolina Cooler™. Greenhouse components purchased from The Greenhouse Company of South Carolina, LLC but manufactured by others, such as heaters, exhaust fans, polyethylene film, and shadecloth, are warranted in accordance with the respective supplier of the component.
The Greenhouse Company of South Carolina, LLC obligation under this warranty is limited to replacement of the defective part of The Greenhouse Company of South Carolina, LLC product following inspection and confirmation by The Greenhouse Company of South Carolina, LLC. This warranty does not apply if the product has been subjected to misuse, negligence, accident, corrosive environment, physical damage, or installation/operation contrary to The Greenhouse Company of South Carolina, LLC printed instructions. The Greenhouse Company of South Carolina, LLC shall not be liable for any default or delay in performance of its warranty obligations hereunder caused by any circumstances beyond its control, including but not limited to judicial or government restrictions or restraints, strikes, fires, floods, winds, or reduced supplies or raw materials, energy or parts. The Greenhouse Company of South Carolina, LLC will not be liable for any loss, damage, cost of repair, labor costs, freight or incidental or consequential damages of any kind in connection with the sale, use, or repair of any of The Greenhouse Company of South Carolina, LLC products. This warranty is in lieu of all other warranties, express and implied.
If for any reason you are not completely satisfied upon receipt of your order, please call our Customer Service Department at 1-800-258-7171. Complete or some assembly is required on most of The Greenhouse Company of South Carolina, LLC products.
The Greenhouse Company may send text messages to customers and prospective customers who agree to receive them. Messages may include information about your quotes, orders, deliveries, installation scheduling and customer service, and, if you separately agree, occasional promotional messages. You opt in by giving us your mobile number and agreeing to receive text messages from us. Consent to promotional messages is never a condition of buying anything from us.
See our Privacy Policy for how we handle your mobile number and opt-in information.
The content of the Website, including text, photos, drawings, videos, logos and design, belongs to The Greenhouse Company or its licensors and is protected by copyright and trademark law. Jāderloon®, POLY-PATCH®, KWIC-KLIP®, Versa Vent™, Palmetto Vent™ and Carolina Cooler™ are trademarks of The Greenhouse Company. You may view and print pages, catalogs and resources for your own use in evaluating or using our products, but you may not copy, modify or distribute them for commercial purposes without our written permission.
The Website links to websites we do not control, such as our social media pages, YouTube videos and government resources like USDA/NRCS program information. We are not responsible for the content, accuracy or privacy practices of those websites.
We work to keep the Website accurate and current, but information on it may contain errors or become out of date, and we may change products, specifications and prices without notice. Information about building codes, permits, snow and wind loads, grants and cost-share programs is general guidance only. Confirm the requirements for your project with your local building authority and the program administrator. Except for the Limited Warranty above and any warranty in a written agreement with us, the Website and its content are provided "as is", without warranties of any kind.
To the fullest extent permitted by law, The Greenhouse Company will not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Website or its content. This section does not limit our obligations under the Limited Warranty above or under a written quote, order confirmation or agreement for products and services, which are governed by their own terms.
We may update the Website and these Terms from time to time. Changes take effect when posted on this page, and the "Last updated" date above will show when they were last revised. Orders already accepted remain subject to the Terms in effect when they were placed.
These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law rules. Any dispute relating to the Website or these Terms will be brought in the state or federal courts located in South Carolina.
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with any written quote, order confirmation or agreement with us, are the entire agreement between you and The Greenhouse Company about their subject.
The Greenhouse Company of South Carolina, LLC
161 Green Pines Road
Columbia, SC 29212
Phone: (800) 258-7171
Email: Info@Jaderloon.com